Privacy Policy

1. Who we are

Arcessio ("Arcessio," "we," "us") provides an AI-powered manufacturing intelligence platform and supplier network. This policy explains how we collect, use, and protect personal information when you visit arcessio.ai, contact us, or use our services.

2. Information we collect

We collect information you provide directly, information collected automatically, and information from third parties:

• Contact details such as name, business email, company, and phone number when you request pricing, contact sales, or apply for a role.
• Account and usage information when you use the Arcessio platform.
• Files you upload, such as CAD models, drawings, and specifications, which are processed only to deliver the services.
• Device and browsing data such as IP address, browser type, pages visited, and referring URLs, collected through cookies and similar technologies.

3. How we use information

• Provide, operate, and improve our website and services.
• Respond to inquiries, send requested pricing information, and provide customer support.
• Match buyers with suppliers and facilitate collaboration.
• Send product updates and marketing communications, which you may opt out of at any time.
• Protect the security and integrity of our services and comply with legal obligations.

4. Customer data and AI

Engineering files and part data you submit remain yours. We do not sell customer data, and we do not use your confidential design files to train models shared with other customers without your permission.

5. How we share information

We do not sell personal information. We share it only:

• With service providers that host, analyze, or support our services under confidentiality obligations.
• With suppliers or buyers you choose to collaborate with through the platform.
• When required by law, or to protect the rights, property, or safety of Arcessio, our users, or others.
• In connection with a merger, acquisition, or sale of assets, subject to this policy.

6. Cookies

We use cookies to keep the site working, understand usage, and improve performance. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

7. Data retention and security

We keep personal information only as long as needed for the purposes described here or as required by law. We use administrative, technical, and physical safeguards to protect information, though no method of transmission or storage is completely secure.

8. Your rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, or to object to or restrict certain processing. To make a request, email letsgo@arcessio.ai. We will not discriminate against you for exercising these rights.

9. International transfers

Arcessio is based in the United States. Information may be processed in the United States or other countries where our service providers operate, with appropriate safeguards in place.

10. Children's privacy

Our services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows when it was last revised. Material changes will be posted on this page.

12. Contact us

Questions about this policy can be sent to letsgo@arcessio.ai or (408) 413-1278.